Eccu is a full service market research agency based in Finland and serving customers world wide. 70% of our turnover comes from global market research. Our customers include companies from Fortune500 as well as smaller global businesses. The experience and capabilities of Eccu Finland Ltd provide significant change at reduced cost and risk in global market research activities.

We follow ISO 9001:2000 quality management system and international market research quality standard ISO 20252:2006. We are a member of ESOMAR (the world association of research professionals. Founded in 1948 as the European Society for Opinion and Marketing Research).

 

 

What we do?

We help our clients to increase sales, lower costs, strengthen customer relations and simplify operations in several key areas. Our services include:

Eccu Research ™
- Market research

- Marketing research
- Customer surveys
- Personnel surveys
- Brand Research
- Visitor Surveys
- Economic Impact Studies
- Concept and Product Tests
- Benchmarking and Positioning Studies

Eccu Sales Leads ™
- Sales Leads generation

 

How we do it?

Our mandate at Eccu Finland Ltd (“Eccu”) is to be a highly valuable, strategically important partner that is recognized as being expert, ethical, reliable, flexible and innovative. By achieving this reputation, our employees, partners, clients and shareholders will realize their goals and benefit through association.

We all recognize that the Quality of Eccu’s services are driven by continuous improvement and excellence in human resources and process management. Commitment to and pursuit of providing quality service is the primary responsibility of Eccu.


What does Eccu Finland Ltd Market Research Quality Standard mean for Eccu’s clients?
With documented procedures and quality controls throughout the organization, clients enjoy many benefits, including:

    - Quality delivered as promised
    - Improved cost controls
    - Increased productivity and speed to market research needs
    - Continuous improvements to processes and service delivery
    - Greater client satisfaction